Context

You want to know exactly how your customer gets their order out of the vehicle when it arrives.

Answer

Retrieval is quick and self-serve — your customer does it themselves, with no delivery person involved in the handoff:

1. The vehicle arrives and your customer is notified through their tracking link.

2. They scan the QR code on the vehicle using their phone and tap to unlock. This confirms they're at the right vehicle before it opens.

3. The trunk opens and your customer takes their order.

4. They confirm receipt — a quick tap of "I got my order" — and the delivery is complete.

There's no app to download and no code to remember — everything happens through the tracking link your customer already has.